Privacy Policy
1. Data controller
The website at genovevabeauty.online is operated by MARINA B A B CARDOSO COMERCIO, a Brazilian sole proprietorship registered under CNPJ 27.895.130/0001-96, at Rua Genoveva Coisatto Bonatti, 61, Residencial João Bordignon, Mogi Mirim, São Paulo, 13.802-132, Brazil. The same legal entity is the data controller for the purposes of the Brazilian General Data Protection Law (LGPD, Federal Law 13.709/2018) and is the trade name owner and legal owner of the domain name.
2. Information we collect
We collect only what we need to serve you well:
- Name, email address, phone number, and message content when you contact us through the website form, by email, or by phone;
- Appointment details when you book a service (service type, date, time, any preferences you share with us at consultation);
- Basic technical information from standard web server logs (IP address, browser type, referring page, timestamps) used to keep the website working and secure.
3. How we use your information
We use the information you share with us to:
- Reply to your questions and follow up on bookings or retail enquiries;
- Confirm, reschedule, or record appointments and follow-up visits at the studio;
- Keep an internal record of transactions for accounting and legal purposes.
We do not sell, rent, or trade personal data. We do not send unsolicited commercial messages.
4. Sharing of information
Personal data is only shared when strictly needed to serve you or to comply with the law:
- With service providers acting on our instructions (for example, hosting providers for this website and our accountants);
- With public authorities when required by court order or by applicable law.
5. Data retention
We keep personal data only for as long as needed to serve you and to meet any legal or tax retention requirement. When data is no longer needed for those purposes, it is deleted or anonymised.
6. Your rights under the LGPD
You may ask us to confirm whether we process your personal data, to give you access to it, to correct inaccurate data, to anonymise, block, or delete unnecessary or excessive data, to inform you of third parties with whom we have shared your data, and to withdraw consent where applicable. To exercise any of these rights, please contact us using the details in the site footer.
7. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Access to internal records is limited to the studio owner, and any data stored electronically is kept on password-protected systems.
8. Cookies
This website uses only strictly necessary cookies to keep the pages working. It does not run third-party advertising cookies and does not track visitors across other websites.
9. Children
The website is a general-audience site for a neighbourhood beauty studio. We do not knowingly collect personal data from children through the website form. Services provided to minors at the studio are handled with the consent of a parent or guardian.
10. Changes to this Policy
We may update this Policy from time to time. The current version is always available on this page, and the date at the top will reflect the last update.
11. Contact
Questions about this Policy or requests concerning your personal data may be addressed to us using the contact details in the site footer.